- Your Safe Journey Starts Here (Desktop)
The Road Safety Authority (RSA) ‘Book a Service’ Portal
Device: Mobile, Tablet and Desktop
A vibrant interface (UI) with with a ‘Journeys and Goals’ approach taken to the User Experience (UX)
Research
- Collaborate with the Road Safety Authority and SGS project managers for requirements.
- Adopt a ‘mobile first’ design approach, ensuring responsiveness across devices.
- Implement the front-end using Angular and Material Design.
- Create a multilingual interface with multi-level navigation suitable for all devices.
- Utilize Microsoft Dynamics for back-end development.
Design
- Login/Registration: Portal access, contact creation, and credential management.
- Services/Eligibility: Manage journeys, display services, handle bookings, and check eligibility.
- Scheduling: Set up and manage bookings, including test scheduling and rescheduling.
- Payments: Handle product pricing, test payments, and refunds.
- Confirmation: Manage communication templates, portal language, and view user interactions and profiles.
- Workflow: Automate test cancellations, manage bulk operations, sync with Agresso, and communicate with customers.
- BI/Reporting: Create reports, manage dashboards, oversee demand, and perform ad hoc reporting.
Develop
- Code a template with global elements:
- Multi-level responsive navigation.
- Journey component for the Driver Learning Journey.
- My Goals component for tracking user goals.
- My Messages component for RSA communication.
- Services and Eligibility component for available services and user eligibility.
- Booking component for appointments.
